Payment

In principle, we recognise that payment is the transfer of an item of value from our customer(s) to another in exchange for the provision of our products or services or both, or to fulfill a legal obligation. In law, the payer is the party making a payment while the payee is the party receiving the payment. In trade, payments are frequently preceded by an invoice or bill. So payment is made when you receive an invoice or bill indicating that we have together signed contracts.

A. Deposits     
A CASE-BY-CASE REFUNDABLE deposit of 25% of the total cost of the Tour and related services is required upon booking confirmation.

B. Full Payment
Full payment for the Tour must be received no later than five (5) days after the Customer’s arrival in Vietnam. All payments must be made by (i) Credit card, (ii) Western Union, (iii) Electronic transfer or other methods to the appropriate registered account of VIETLAND HOLIDAYS (See details at BOOKING AND PAYMENT). 

C. Changes to Tour prices
All prices are quoted in United States Dollars (US$) and are based on transport costs (including the cost of fuel), dues, taxes or fees chargeable at airports and ports, accommodation costs, sightseeing fees and the current appropriate exchange rates at the time of publication. Tour prices may increase or decrease according to any variances in the aforementioned costs and rates. Any such increase/decrease will be paid by or refunded to the Customer. The Company will not increase Tour prices less than 30 days prior to the Customer's arrival date in Vietnam.